WARRANTY POLICY

At Albie & Friends, we stand by the quality and durability of our products. We offer a warranty to provide you with peace of mind when shopping with us.

12-Month Limited Warranty for Manufacturing Defects:

We proudly offer a 12-month limited warranty that covers manufacturing defects. This warranty ensures that your purchase is free from defects in workmanship and materials. If you encounter a manufacturing defect, please don't hesitate to contact us at info@albieandfriends.co.nz We are committed to addressing the issue promptly and will either replace the item or provide a refund.

What Our Warranty Does Not Cover:

While we stand behind the quality of our products, there are certain instances that our warranty does not cover. These include:

  • Normal wear and tear, which may occur over time due to regular use and washing.

  • Damages caused by aggressive pet use, including but not limited to bites, rips, burns, tears, excessive scratching, stains, and liquid/moisture damage.

We value your satisfaction and are committed to addressing any issues you may encounter with our products. If you have any questions or need to make a warranty claim, please reach out to us at info@albieandfirends.co.nz.